Email & Inbox Management
An inbox you can trust to run itself.We triage, sort and draft replies, handle routine requests end to end, and flag only what truly needs you, so important messages stop getting buried.
What we handle
Inbox triage
Everything sorted by urgency and type, with a short daily digest of what needs your decision.
Drafted replies
Responses drafted in your voice for your review, or sent directly for routine requests.
Shared inbox support
info@, sales@ and support@ mailboxes monitored with agreed response times.
Outbound campaigns
Newsletters, announcements and follow-up emails prepared and scheduled.
Vendor & supplier email
Quotes, order confirmations and delivery questions handled and tracked.
Templates & rules
A library of reply templates and inbox rules that make the next hundred emails faster.
How we work
A clear, repeatable process, so you always know what happens next and why.
- 01
Discovery call
A free 30-minute call to understand how the work runs today, who touches it and where it gets stuck.
- 02
Process map
We write the workflow down step by step, with owners, tools, approvals and exceptions. This becomes your SOP.
- 03
Two-week pilot
We run a small slice of the real work with you watching, so you see quality before committing.
- 04
Run
We take over the day-to-day inside your own tools, with a named point of contact and agreed turnaround times.
- 05
Report & improve
A short weekly summary of what was done, what is pending and what we would change.
A typical scenario
Figures are illustrative, based on typical scenarios. Your numbers will differ.
A consultant receives 150 emails a day and spends the first two hours of every morning in the inbox.
We work the inbox during US business hours, answer routine questions from approved templates, schedule meetings and flag the handful of emails that need a personal reply. The consultant reads a one-page digest instead of 150 messages.
This is an illustrative scenario. The time saved depends on your mailbox and how much can safely be delegated.
What we don't do.
Clear boundaries make a good working relationship. These are the lines we hold, so you always know what you are getting.
Read what you mark private
You choose which folders and labels are off limits, and we respect them.
Send sensitive messages unreviewed
Anything legal, financial or personal goes to you first.
Share your login
We use delegated access where possible so nothing is passed around in plain text.
Questions, answered.
Do you need my password?
What hours are covered?
Can you manage several mailboxes?
Let’s take email & inbox management off your plate.
Book a free discovery call. We will look at how you do this today and tell you honestly whether and how we can help.